What is a Hybrid Team? How to Lead Hybrid Teams
什么是混合团队？如何领导混合团队
Office work had been changing, even before the events of 2020 accelerated them. People were demanding more flexibility. They no longer saw the office as an absolute. More companies began offering flexible hours and remote work as team culture evolves.
办公室工作一直在变化，甚至在2020年的事件使其加速发生变化之前。人们要求更多的灵活性。他们不再把办公室看成是一个绝对的地方。随着团队文化的发展，越来越多的公司开始提供灵活的工作时间和远程工作的条件。
This has led to the birth of a new business term: the hybrid team. But with anything new, the definition of a hybrid work model has not come fully into focus. Is it simply working remotely? What does it mean to team members? Let’s take a look at the hybrid work environment, the growth of a hybrid workforce and hybrid work management software.
这导致了一个新的商业术语的诞生：混合团队。但是，和任何新事物一样，混合工作模式的定义还完全没有成为关注的焦点。它是指简单的远程工作吗？它对团队成员意味着什么？让我们来看看混合工作环境、混合劳动力的增长和混合工作管理软件。
What Is a Hybrid Team?
什么是混合团队？
A hybrid team is a flexible team that is distributed across different locations or different departments of a company (or a combination of both). Members of a hybrid team use different tools to work and have different skill levels..
混合团队是一个灵活的团队，成员分布在公司的不同地点或不同部门（或两者的组合）。混合团队的成员使用不同的工具工作，具有不同的技能水平。
Most people think a hybrid team is a distributed team, with some working remotely and others in an office or central location. But the definition of a hybrid team is flexible. Some are team members are remote employees, while others have a more flexible work schedule in and out of the office.
大多数人认为混合团队是一个分布式的团队，有的成员远程工作，有的则在办公室或中心位置工作。但混合团队的定义是灵活的。有些团队成员是远程办公，而另一些则把工作时间灵活安排在办公室内外。
One connecting thread is that a hybrid team doesn’t work in a single work environment. Hybrid teams are made up of people who work differently, whether due to location, tools or skill sets. This leads to having to manage hybrid teams differently because, you can’t just have regular team meetings in a conference room or bump into a coworker in the hallway.
一条连接的线索是，混合团队不在单一的工作环境中工作。混合团队是由工作方式不同的人组成的，无论是地点不同、工具不同还是技能组合不同。这导致必须以不同的方式管理混合型团队，因为，你不可能只在会议室里举行常规的团队会议，或在走廊里就能碰到同事。
You could use a variety of apps, such as Zoom, Slack, Google Suite, etc., and you might have to. But they don’t offer a single source of truth where data is updated and shared throughout the team.
你可以使用各种各样的应用程序，比如Zoom、Slack、Google Suite等等，而且你可能不得不这样做。但是这些APP并没有提供一个能为整个团队更新和共享数据的真实来源。
ProjectManager is a cloud-based tool that connects teams, updating them through email and in-app alerts when comments or files are added to a task. Multiple project views let them work how they want, such as on the task list that fosters collaboration, updates status and organizes work. Get started with ProjectManager for free today.
ProjectManager是一个基于云的工具，它将团队联系起来，当评论或文件被添加到任务中时，可以通过电子邮件和APP内的提醒来更新他们。多种项目视图让他们以想要的方式工作，比如在促进合作、更新状态和组织工作的任务列表上。今天就开始免费使用ProjectManager吧。
How to Support a Hybrid Team
如何支持混合团队
Because some hybrid teams are distributed and some are fully remote, managers have to think creatively to support them properly. Without the right kind of support, a hybrid team is destined to fail. However, with the proper resources, hybrid teams can be productive and even attract outside talent.
因为有些混合团队是分布式的，有些是完全远程办公，所以管理者不得不创造性地思考来适当地支持他们。没有正确的支持，一个混合团队注定会失败。然而，有了适当的资源，混合团队就能产生生产力，甚至能吸引外部人才。
First, you need buy-in from executives. Then, once your company offers flexible work environments, you have to sell it to your team. That might be harder than you’d think—some prefer the office, others would rather work from home and some will a mix of both. Find out what’s best for them.
首先，你需要高管的支持。然后，一旦你的公司提供了灵活的工作环境，你就得把这个消息传达给你的团队。这可能比你想象的要难，因为有些人喜欢在办公室工作，有些人喜欢在家工作，有些人则两者兼而有之。找出什么工作环境对他们最有利。
The last thing you want is to appear to favor one team member over another in the team. The playing field has to be equal in a hybrid work model. Those who work in the office shouldn’t get preferential treatment just because they’re physically in the office space. Remote workers can, unfortunately, sometimes be seen to be slacking off or not being recognized for their participation.
你最不希望看到的是，在团队中出现偏袒某个团队成员的情况。在混合工作模式中，竞争环境必须是平等的。那些在办公室工作的人不应该仅仅因为他们在办公场所上班而得到优惠待遇。不幸的是，远程工作的员工有时会被认为是在偷懒或他们的参与不被认可。
The next step is making sure that your team has the resources they need to work remotely while still connecting with other team members. That sort of virtual collaboration requires using a variety of applications, such as a messaging app, video conferencing, being able to share files, etc.
下一步是确保你的团队拥有远程工作所需的资源，同时仍与其他团队成员保持联系。这种虚拟协作需要使用各种应用程序，例如消息APP、视频会议、共享文件等。
Benefits of a Hybrid Team
混合团队的好处
There are many benefits to opening up your business to a more flexible work environment. Let’s take a look at a few below.
让你的企业拥有更灵活的工作环境有很多好处。下面我们就来看看以下几个好处吧。
Larger Talent Pool: One of the biggest benefits is that you’re no longer looking for talent within a narrow radius of an office. With a hybrid model, you can recruit from anywhere, exponentially increasing the number of candidates for a position. You now have a global, diverse pool of talent from which to choose.
更大的人才库：最大的好处之一是，你不再在办公室的狭小范围内寻找人才。通过混合模式，你可以从任何地方开展招聘，成倍地增加职位的候选人数量。你现在有一个全球性的、多样化的人才库可供选择。
Multiple Work Environments: Another plus is that you’re not wedded to one work environment or the other. You can have an office, which allows for one-on-one brainstorming, connecting with people in person and incubating ideas. But you can also have a virtual team that opens the door to worldwide recruitment, greater diversity and innovation.
多重工作环境：另一个好处是你不会拘泥于一个或另一个工作环境。你可以有一个办公室，这个办公室可以进行一对一的头脑风暴，与人面对面交流和孵化好的想法。但你也可以拥有一个虚拟团队，招聘来自全球各地的人才，促进更大程度的多样性和创新性。
Increase Employee Retention: If your teams are happy, they’re more likely to stay at the job. It also means that your workers will be more productive, because happy teams are productive teams. Many employers make the mistake of thinking an employee’s sole interest is the size of their paycheck. But more and more, the work-life balance has become of greater importance.
提高员工的留任率：如果你的团队感到满意，他们就更有可能留在这份工作上。它也意味着你的工人会更有生产力，因为快乐的团队才能成为有生产力的团队。许多雇主错误地认为员工的唯一兴趣是他们的薪水。但员工越来越重视的是工作与生活的平衡。
Challenges of Leading Hybrid Teams
领导混合团队的挑战
That doesn’t mean that embracing hybrid teams and flexible work environments is without its challenges:
这并不意味着将混合团队和灵活的工作环境结合就不存在挑战：
Harder Communication: The main issue that comes up with a company contemplating hybrid teams is communication. These fears are legitimate but not insurmountable. At the minimum, there should be regular virtual meetings, either weekly or even daily standup meetings. This brings everyone together to discuss the activities of the week or day and gives people an opportunity to share ideas and feedback.
更难沟通：考虑混合团队的公司面临的主要问题是沟通。这些恐惧是合理的，但并非无法克服。至少，应该有定期的虚拟会议，周会或者每日立会。这让大家聚在一起讨论本周或当天的安排，给员工一个分享想法和反馈的机会。
Lack of Historical Precedent: Another problem is that hybrid teams are the new frontier in work. That means people are often making it up as they go along. This is a surefire recipe for trouble. The best way to maneuver through this is by including your hybrid team, finding out what they want and trying to find the middle path that connects the office to remote workers.
缺少历史先例：另一个问题是，领导混合团队是一项新领域的工作。这意味着人们往往是边做边完善它。这肯定会带来麻烦。解决这个问题的最好办法是让你的混合团队参与进来，了解他们想要什么，并试图找到连接办公室和远程员工的中间道路。
Harder Communication: The main issue that comes up with a company contemplating hybrid teams is communication. These fears are legitimate but not insurmountable. At the minimum, there should be regular virtual meetings, either weekly or even daily standup meetings. This brings everyone together to discuss the activities of the week or day and gives people an opportunity to share ideas and feedback.
更难沟通：考虑混合团队的公司面临的主要问题是沟通。这些恐惧是合理的，但并非无法克服。至少，应该有定期的虚拟会议，周会或者每日立会。这让大家聚在一起讨论本周或当天的安排，给员工一个分享想法和反馈的机会。
Lack of Historical Precedent: Another problem is that hybrid teams are the new frontier in work. That means people are often making it up as they go along. This is a surefire recipe for trouble. The best way to maneuver through this is by including your hybrid team, finding out what they want and trying to find the middle path that connects the office to remote workers.
缺少历史先例：另一个问题是，领导混合团队是一项新领域的工作。这意味着人们往往是边做边完善它。这肯定会带来麻烦。解决这个问题的最好办法是让你的混合团队参与进来，了解他们想要什么，并试图找到连接办公室和远程员工的中间道路。
Tips to Manage Hybrid Teams
管理混合团队的小建议
It’s hard enough to manage a team when you’re all in the same physical space. That only becomes more difficult when you’re working with a remote team or a hybrid team. Here are some tips to improve your management of hybrid teams.
哪怕一个团队的成员都在同一个物理空间，管理起来也足够困难。当你与一个远程团队或混合团队合作时，这只会变得更加困难。这里有一些小建议来改善你对混合团队的管理。
Be Inclusive to Everyone on the Team
包容团队中的每一个人
Whether you’re working shoulder-to-shoulder, working remotely or have a flexible work environment, every team member should feel that your management style is the same. Even with hybrid meetings, some can feel as if they’re not at the forefront of their manager’s minds, especially when handing out kudos on good work. Having everyone on your hybrid team feel as if they’re being treated equally will go a long way to improving morale and productivity.
无论你们是一起工作、远程工作还是有一个灵活的工作环境，你要让每个团队成员感觉到同样的管理风格。即使是混合会议，有些人也会觉得自己在经理心中排不上重要位置，尤其是在你表扬员工的出色工作的时候。让混合团队中的每个人都感到他们受到了平等的对待，这将大大提高士气和工作效率。
Be Flexible with your Hybrid Team
灵活对待你的混合团队
It would seem obvious that hybrid teams by definition would embrace flexibility, but some team members can become jealous of the flexible work schedules of others. Either they don’t like working from home, setting their schedule or something else entirely. As a manager, you have to give everyone the freedom to set up a schedule that works for the company and the employee. More importantly, have everyone on the team understand that you’re less interested in micromanaging hours than in seeing results.
从定义上看，混合型团队显然会接受灵活性，但一些团队成员可能会嫉妒其他人的灵活工作时间。他们要么不喜欢远程工作和提前设定自己的时间表，要么有其他完全不喜欢的东西。作为经理，你必须给每个人自由，让他们制定一个适合公司和员工的时间表。更重要的是，让团队中的每个人都明白，你对微观的时间安排不感兴趣，而对看到结果更感兴趣。
Be Communicative When Remote
远程工作时要善于交流
Communication is the lifeblood of any business, and hybrid teams are especially sensitive to this as they’re distributed in such a manner that traditional communication tools often no longer apply. Even with the best video conferencing and messaging apps, there can be gaps. Remote workers should have some person-to-person time every now and then with the entire team. Team-building activities work best in person and the results are a more cohesive hybrid team.
沟通是任何业务的命脉，混合团队对此特别敏感，因为他们的分布方式使得传统的沟通工具常常不再适用。即使采用最好的视频会议和消息APP，也可能与他们所需的业务沟通要求存在差距。远程工作人员应该时不时地与整个团队有一些面对面交流的时间。团队建设活动最好本人参加，这样的结果是混合团队更有凝聚力。
Be Transparent
要透明
Building trust takes time, but you need to work on having everyone in the team not only work together, but respect one another. As a manager, you can be open and encourage your team members, whether they’re in the office or working remotely. Also, be sure to keep an eye on their stress levels. It’s easier to gauge a team member’s emotional state when they’re working beside you, but you have to put in an extra effort for your remote workers or those with flexible working arrangements. Regular one-on-one check-ins can help.
建立信任需要时间，但你需要让团队中的每个人不仅一起工作，而且互相尊重。作为一名经理，你可以开诚布公地鼓励你的团队成员，不管他们是在办公室工作还是远程工作。另外，一定要注意他们的压力水平。当一个团队成员在你身边工作时，你判断他们的情绪状态会更容易，但你必须为你的远程工作人员或那些有灵活工作安排的员工付出额外的努力。定期的面对面交流会有帮助。
Use the Right Software
使用正确的软件
Hybrid teams are dependent on software to keep them connected. There are a lot of collaborative tools for team management for remote teams, so spend some time finding the one that is right for you. Using only one project management tool would be ideal. Using many different apps can often lead to gaps in team communication, and that creates delays that can cost you money your business can’t afford.
混合型团队依赖于软件来保持他们的联系。目前有很多用于远程团队管理的协作工具，所以找到适合你的工具要花一些时间。只使用一个项目管理工具是最理想的。使用许多不同的APP往往会导致团队沟通存在差距，这就造成了延误，可能会让你的企业承担无法负担的开销。
How ProjectManager Helps Hybrid Teams
ProjectManager如何帮助混合团队
ProjectManager is cloud-based project and work management software for hybrid teams. It provides one source of truth for everyone, no matter where or when they’re working. Multiple project views allow team members to work how they want, no matter what department they’re in or their skill level.
ProjectManager是一个基于云的项目和工作管理软件，它适用于混合团队。它为每个人提供了一个真相来源，无论他们在何时何地工作。多个项目视图允许团队成员以他们想要的方式工作，无论他们身处哪个部门或他们的技能水平有多高。
Work Flexibly with Different Work Views
灵活处理不同的工作观点
For example, hybrid teams tend to be self-directed. ProjectManager’s kanban boards are visual workflow tools that give teams autonomy and managers transparency to manage without getting in the way. Team members can use the kanban board view to manage their backlog and work together by commenting and attaching files directly to the task. Managers can see roadblocks and reallocate resources to keep teams working at capacity.
例如，混合型团队往往是自我管理的。ProjectManager的看板是可视化的工作流程工具，给予团队自主权，在不妨碍工作的情况下对项目经理的管理过程可视化。团队成员可以使用看板视图来管理他们的积压工作，并通过评论和直接将文件附加到任务中来共同工作。管理者可以看到问题并重新分配资源，使团队有生产力地工作。
Assign Work and Allocate Resources Easily
轻松分配工作和资源
Assigning work to hybrid teams can be problematic. How can managers know if their teams are overallocated? ProjectManager’s resource management tools give managers a virtual window into their team, from the My Work page that shows everyone’s tasks and status to the color-coded workload page that makes it easy to balance workload at a glance.
将工作分配给混合团队可能会有问题。管理者如何才能知道他们的团队是否被过度分配？ProjectManager的资源管理工具为管理人员提供了一个观察团队工作状况的虚拟窗口，既有显示每个人的任务和状态的“我的工作”页面，也有让人一眼就能看到的便于平衡工作量的具有彩色编码的工作量页面。
Track Key Performance Indicators in Real-Time
实时跟踪关键绩效指标
Monitoring work without interrupting your hybrid team is easy with ProjectManager’s real-time dashboards. Unlike other software, there’s no configuration. The dashboard automatically collects live data, crunches the numbers for you and displays graphs and charts that show time, cost, variance and more. One-click reports give you more detail. They can also be filtered and shared with stakeholders to keep them updated.
使用ProjectManager的实时仪表板，在不干扰你的混合团队的情况下，监测工作很容易进行。与其他软件不同，它不需要配置。仪表板会自动收集实时数据，为你计算数字，并显示时间、成本、差异等有关图表。一键式报告为你提供更多细节。它们经过过滤还可以与利益相关者分享，以保持更新。
ProjectManager is award-winning work management software that organizes tasks and projects on a collaborative platform that helps everyone work better together. Join the 35,000-plus users already on our tool at organizations as varied as NASA, Siemens and Nestles. Get started with ProjectManager today for free!
ProjectManager是一款屡获殊荣的工作管理软件，它在一个协作平台上安排任务和项目，帮助大家更好地一起工作。已经有35,000多个用户的行列加入我们，这些用户来自NASA、西门子和雀巢等不同的企业，快加入我们吧。今天就开始免费使用ProjectManager吧！
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