新华全媒+丨2022年春运火车票，开售！
Train tickets for the 2022 Spring Festival Travel Rush have gone on sale!
新华社北京1月3日电题：2022年春运火车票，开售！
Beijing, Jan. 3 (Xinhua) -- Train tickets for the 2022 Spring Festival Travel rush are on sale！
新华社记者
Xinhua News Agency Reporter
一年一度的春运即将来临。今年铁路春运自1月17日开始，2月25日结束，共40天，全国铁路预计发送旅客2．8亿人次，同比增长28．5％。按照火车票提前15天发售的安排，1月3日，铁路部门开始发售2022年春运火车票。
A total of 280 million trips are expected to be made during this year's 40-day Railway Travel rush, which starts on Jan 17 and ends on Feb 25, up 28.5 percent year on year. According to the arrangement for tickets to be sold 15 days in advance, railway authorities started selling train tickets for the 2022 Spring Festival Travel rush on Jan 3
在北京，北京西站售票窗口于3日8：00开始与12306官网同步发售春运首日车票，车站提前备足工作人员，满足窗口旅客购票需求，预计成都、广州、武汉等方向的车票会比较紧张。
In Beijing, tickets for the first day of the Spring Festival travel rush will be sold simultaneously at the ticket window of Beijing West Railway Station and the official website of 12306 official website from 8:00 a.m. on March 3. The station has prepared enough staff in advance to meet the ticket demand of passengers at the window. Tickets for Chengdu, Guangzhou and Wuhan are expected to be tight.
在河南洛阳龙门站，记者看到候车厅内一个喷着白烟的小机器人正在四处游走，这是车站为提高防疫消杀质量，专门配备的消杀机器人。它按照设定的路线，每4小时对候车室进行一次消杀。
In Henan Luoyang longmen station, the reporter saw a white smoke in the waiting hall of a small robot is walking around, this is the station to improve the quality of epidemic prevention and elimination, specially equipped elimination robot it in accordance with the set route, every 4 hours to the waiting room a elimination.
1月3日，旅客在南京火车站售票大厅的自动售票机前排队购买车票。新华社发（方东旭 摄）
Passengers line up to buy tickets at the ticket vending machine at Nanjing Railway Station in Nanjing, capital of East China's Jiangsu Province, Jan. 3, 2018. (Xin hua/Fang Dongxu)
洛阳龙门站站长卫朝阳告诉记者，为了做好元旦小长假旅客服务工作，迎接即将来临的2022年春运，洛阳车站统筹疫情防控精准要求和旅客便捷出行需求，探索“智慧服务”新方法，为郑西高铁洛阳龙门站专门配备了问讯机器人、导引机器人、测温机器人、消杀机器人等科技产品。
Luoyang longmen station chief WeiChaoYang tells a reporter, in order to do a good job in New Year's day small long vacation passenger services to meet the upcoming Spring Festival in 2022, luoyang station as a whole the epidemic prevention and control accuracy requirement and the convenient travel demand, explore new methods of intelligent service for zheng west high speed rail luoyang longmen station special robot guided robot temperature measuring robot is equipped with enquiries Eliminate robots and other technological products.
据中国国家铁路集团有限公司运输部负责人介绍，2022年春运，铁路部门将根据疫情防控形势变化、客票预售情况和候补购票数据，精准分析客流需求，确定图定列车上线和临客列车启动时机，梯次投放运力。同时保持普速列车必要开行规模，统筹兼顾非客流集中方向列车的开行，坚持开好公益性“慢火车”，保证旅客群众基本出行。
According to a person in charge of the transportation department of China National Railway Corporation Limited, the railway authorities will accurately analyze the passenger flow demand, determine the launch time of scheduled trains and temporary trains, and gradually release the capacity for the 2022 Spring Festival travel rush, based on the advance ticket sales and waiting ticket purchase data as the epidemic prevention and control situation changes At the same time, we will maintain the necessary operation scale of general speed trains, give overall consideration to the operation of trains in areas where passenger flow is not concentrated, and continue to run public welfare slow trains to ensure the basic travel of passengers.
在全国客流量最大的高铁站广州南站，工作人员在迎来元旦小长假返程客流的同时也开启了春运售票工作。广州南站客运一车间副主任李娅告诉记者，为方便旅客购票，广州南站3日启用了28个人工售票窗口、136台自助售退改票机。从上午10点开始到下午14点30分，广州南站已售出春运首日车票6万多张。
Guangzhou South Railway Station, the country's largest passenger flow of high-speed rail station, staff ushered in the New Year's day small holiday return passenger flow at the same time also opened the Spring Festival ticketing work, Guangzhou South Railway Station passenger transport workshop deputy director Li Ya told reporters, in order to facilitate passengers to buy tickets, Guangzhou South Railway station 3 opened 28 manual ticket Windows 136 self-service ticket refund machine Guangzhou South Railway Station has sold more than 60,000 tickets for the first day of the Spring Festival travel rush from 10 am to 14:30 PM.
在江西，中国铁路南昌局集团公司利用大数据智能客运分析系统和12306动态监测余票情况，根据客流特点，及时增加运力，有效满足旅客出行需求。“我们加开了务工人员和学生专窗，根据客流实际情况延长窗口服务时间，确保旅客顺利购票。”中国铁路南昌局集团公司厦门站售票员安昕宇介绍。
In jiangxi, nanchang China railway bureau group co., LTD. Using big data intelligent analysis of passenger transport system and dynamic monitoring more than 12306 votes, according to the characteristics of passenger flow, increase capacity in time, effectively meet the demand of passenger travel Expansion of the migrant workers and students designed a window, according to the actual circumstance of passenger flow to extend the time of window services, to ensure that the passenger ticket China Railway Nanchang Bureau Group xiamen station ticket agent An Xinyu introduced.
国铁集团运输部负责人表示，今年，铁路部门充分运用发达完善铁路网和现代化高铁网的运输优势，特别是“十四五”开局之年新增的线路、动车组资源，专门铺画了春运列车运行图，客运能力能够满足严格疫情防控下的运输需求。
A person in charge of the transportation department of China Railway Group said that this year, the railway authorities made full use of the transportation advantages of the developed and improved railway network and modern high-speed railway network, especially the emU resources added in the first year of the 14th five-year Plan, and specially drew the train operation map for the Spring Festival transportation, so that the passenger capacity can meet the transportation demand under the strict epidemic prevention and control.
1月3日，旅客在江苏常州火车站售票处购买火车票。新华社发（史康 摄）
Passengers buy train tickets at the ticket office of Changzhou Railway Station in Changzhou, East China's Jiangsu province, Jan. 3, 2018. (Xinhua/Shi Kang)
春运前，中老铁路和赣深、安九、张吉怀、牡佳、杭台、日兰高铁等新线开通运营，进一步提升了云南、江西、安徽、湖南、黑龙江、浙江、山东等地区运输能力；南昌至深圳的京港高铁南段新通道全线贯通，极大拉近了南昌、合肥、南京、上海等中东部城市与广深地区的时空距离，将有效便利沿线群众春运出行。
Before the Spring Festival travel rush, new lines such as the China-Laos Railway and the Ganzhou-Shenzhou-Anji-Zhangji-Huai-Mujia Hangtai-Japan-Lan high-speed railway were put into operation, further improving the transport capacity of Yunnan, Jiangxi, Anhui, Hunan, Heilongjiang, Zhejiang and Shandong. The new southern section of the Beijing-Hong Kong High-speed Railway from Nanchang to Shenzhen has been completed, greatly shortening the distance between central and eastern cities such as Nanchang, Hefei, Nanjing and Shanghai and Guangzhou and Shenzhen, and effectively facilitating people along the route's Spring Festival travel rush.
在深圳从事建筑设计的夏文斌3日一早在12306客户端上订购了回龙南老家的车票。“今年赣深高铁开通了，回家只要1个多小时，方便得很。”夏文斌告诉记者，年后他不打算再回深圳，准备在老家创业。“现在高铁通了，家乡越建越好，来龙南的游客也多了，我准备建个民宿，在老家一样可以拼出好生活。”
Engaged in architectural design in Shenzhen Xia Wenbin 3 early in the morning in 12306 client ordered back to longnan home ticket this year jiangxi and Deep high-speed rail opened, home as long as more than an hour, very convenient Xia Wenbin told reporters, after he does not intend to return to Shenzhen, ready to start a business in his hometown Now the high-speed railway is through, my hometown is better and better built, and more tourists come to Longnan. I am ready to build a b&B, which can spell out a good life in my hometown.
在线旅游平台去哪儿的数据显示，春运火车票开售第一天，多条铁路线路剩余票量充足。去哪儿大数据研究院院长兰翔表示，由于铁路部门及多地学校推行错峰出行，再加上3日是春运首日售票，各地出行政策还不明朗，旅客不急于提前订票，整体购票呈现分散特点。
Where online travel platform, according to data from the first day of travel ticket sale, multiple lines amount remaining ticket Where to big data dean LanXiang said, because the railway departments and peak travel more schools, plus 3 is on the first day of the festival ticket, travel around the policy is unclear, passengers are not in a hurry to book tickets in advance, for whole dispersion characteristics.
为适应疫情防控条件下的旅客出行规律，铁路部门改进售票和退改签服务措施，延长12306网站（含手机客户端）售票服务时间由每日5：00至23：30调整为5：00至次日凌晨1：00（每周二除外）；提供24小时互联网退票服务，退票截止时间由乘车站开车前25分钟延长至开车前，新增12306客户端免登录退票渠道；将原来仅可在票面发站办理的开车后车票改签业务，增设网上办理渠道，同时在自助售票终端新增电子客票改签功能；将候补购票最晚截止时间由开车前6小时调整为2小时；为旅客提供乘车临时电子身份证明。
In order to adapt to the rules of passenger travel under the condition of epidemic prevention and control, the railway department improved the measures of ticket sale and ticket refund and change service, and extended the time of ticket sale service on 12306.com (including mobile client) from 5:00-23:30 to 5:00-1:00 (except every Tuesday). Provide 24-hour Internet ticket refund service, the deadline of ticket refund has been extended from 25 minutes before the start of the bus station to before the start of the bus, and add 12306 client log-in free ticket refund channel; The business of ticket change after driving which can only be handled at the ticket delivery station is added to the online management channel, and the electronic ticket change function is added at the self-service ticket terminal. Adjust the deadline for waiting for tickets from 6 hours before departure to 2 hours; Provide temporary electronic identification for passengers on board.
此外，铁路部门将高质量做好冬奥运输服务保障工作。京张高铁实行40对冬奥列车和开闭幕式专列方案。研发上线12306英文网站、英文客户端及英文自助售票机，支持VISA、JCB等国外信用卡购票支付，增设冬奥专区票务服务功能，为冬奥会加强票务和服务保障。（记者樊曦、吴涛、王瑞平、孙清清、丁静、王艳刚）
In addition, the railway department will do a good job in high quality winter Olympics transport service guarantee work Beijing-Zhang High-speed railway implementation of 40 pairs of winter Olympics train and opening and closing ceremonies special train program r & D online 12306 English website English client and English self-service ticket machine, support VISA JCB and other foreign credit cards for ticket payment, add the winter Olympics ticketing service function, strengthen ticketing and service guarantee for the Winter Olympics( by reporters Fan Xi, Wu Tao, Wang Ruiping, Sun Qingqing, Ding Jing, Wang Yangang)
